Frequently asked questions
I have a question regarding a specific invoice
Send your question to us using our contact form.
How do you use my personal contact information?
The information is registered in Equalis system. It is used to handle your participation, and to send information about related business.
External quality assessment
How do I order a scheme?
Find the scheme of interest on the EQA page. Each scheme has a description page where information on how to make a request to participate is found.
Can I choose my own password?
No, not the first password. It is generated automatically and sent to you by regular mail. Once you are logged in to Equalis Online, you can change the password yourself.
Test material, analysis and registration of results
When do the controls arrive?
Test materials are dispatched accordning to the distribution schedule. Materials are often sent in the beginning of a week.
My test material has arrived too late or not at all
Please, call us on +46 18 490 31 00 if a distribution is missing or if it arrives too late.